Resources

Finding Help

  • Tips to file a complaint against your physician/state medical board, healthcare facility file with your state department of health

  • Where to file a complaint with your state authorities against hospitals, nursing homes, healthcare facilities:

NOTE: For Complaints Regarding Medicare:

https://www.medicare.gov/claims-and-appeals/file-a-complaint/doctor-hospital-or-provider/complaints-about-providers.html

 

Alabama

Department of Public Health http://www.adph.org/

Health Care Facilities – complaint

http://www.adph.org/HEALTHCAREFACILITIES/Default.asp?id=689

 

Alaska

Department of Health and Social Services

http://dhss.alaska.gov/

Health Facilities Licensing & Certification - Complaint Intake Form http://dhss.alaska.gov/dhcs/Pages/hflc/Complaint-form.aspx

 

Arizona

Department of Health Services

http://www.azdhs.gov/

Licensing Services Online Complaint Forms

https://app.azdhs.gov/ls/online_complaint/onlinecomplaint.aspx

 

Arkansas

Department of Health

http://www.healthy.arkansas.gov/

Health Facility Services – Complaint Form

http://www.healthy.arkansas.gov/health-facility-services-complaints

 

California

Department of Public Health

http://www.cdph.ca.gov

Complaints Regarding California Health Care

http://hfcis.cdph.ca.gov/longtermcare/consumercomplaint.aspx

 

Colorado

Department of Public Health & Environment

https://www.colorado.gov/cdphe

Health Facilities – File a Complaint

https://www.colorado.gov/pacific/cdphe/health-facilities-complaints

 

Connecticut

Department of Public Health

http://www.ct.gov/dph/

Regulation and Licensure - Reporting a Complaint

http://www.portal.ct.gov/DPH/Practitioner-Licensing--Investigations/PLIS/Reporting-a-Complaint  

 

Delaware

Health and Human Services – Division of Public Health

http://dhss.delaware.gov/dhss/dph/

Office of Health Facilities Licensing and Certification

https://dpr.delaware.gov/boards/investigativeunit/filecomplaint/

 

District of Columbia

Department of Health

http://doh.dc.gov/

Complaints

https://dcforms.dc.gov/webform/doh-complaint-incident-report-form

 

Florida

Agency for Health Care Administration

http://www.ahca.myflorida.com/

Complaint Administration Unit

http://www.ahca.myflorida.com/MCHQ/Field_Ops/CAU.shtml

 

Georgia

Department of Community Health

http://dch.georgia.gov/

Healthcare Facility Regulation/Complaints [NOTE: their online complaint option is not available]

https://dch.georgia.gov/healthcare-facility-regulation-0

 

Hawaii

Department of Health - Office of Health Care Assurance (OHCA)

http://health.hawaii.gov/ohca/

File a health care facility complaint

http://cca.hawaii.gov/rico/health-care-complaint-form/

 

Idaho

Department of Health and Welfare

http://www.healthandwelfare.idaho.gov/

Licensing & Certification (Consumers' Page)

http://healthandwelfare.idaho.gov/Medical/LicensingCertification/HealthcareComplaints/tabid/3661/Default.aspx

 

Illinois

Department of Public Health

http://dph.illinois.gov/

Health Care Regulation – File a Complaint

http://dph.illinois.gov/topics-services/health-care-regulation/complaints

 

Indiana

State Department of Health

http://www.in.gov/isdh/

Reporting a Complaint about a Health Care Facility

http://www.in.gov/isdh/21533.htm  

 

Iowa

Health Facilities Division website

https://dia-hfd.iowa.gov/DIA_HFD/Home.do

Health Facilities Division – Complaints (go to this general page and click on Complaints in left sidebar)

https://dia-hfd.iowa.gov/DIA_HFD/Home.do

 

Kansas

Department of Health and Environment – Division of health care

http://chfs.ky.gov/os/oig/dhcfs.htm

Facility complaint form

http://www.kdheks.gov/bhfr/Investigation_Forms_disclaimer_ltcu.htm

 

Kentucky

Office of Inspector General

http://chfs.ky.gov/os/oig/

Division of Health Care – Complaint Information (they don’t make it easy…)

http://chfs.ky.gov/os/oig/dhcfscomplaintinfo.htm  

 

Louisiana

Department of Health & Hospitals

http://dhh.louisiana.gov/

Health Standards Section - Report Abuse or Neglect

http://dhh.louisiana.gov/index.cfm/page/254

 

Maine

Department of Health and Human Services

http://www.maine.gov/dhhs/

Licensing Regulatory Services – Customer Support

http://www.maine.gov/dhhs/dlrs/complaint/home.html

 

Maryland

Department of Health and Mental Hygiene

http://dhmh.maryland.gov/

Office of Healthcare Quality – see left bar for link to file complaints

http://dhmh.maryland.gov/ohcq/Pages/home.aspx

 

Massachusetts

Health and Social Services

https://www.mass.gov/topics/health-social-services

Complaints Regarding Nursing Homes, Hospitals or Other Health Care Facilities http://www.mass.gov/eohhs/gov/departments/dph/programs/hcq/healthcare-quality/healthcare-facility-complaints/

 

Michigan

Department of Licensing and Regulatory Affairs (LARA)

http://www.michigan.gov/lara/

Bureau of Community and Health Systems – Complaints

http://www.michigan.gov/lara/0,4601,7-154-63294_72973---,00.html

 

Minnesota

Department of Health

http://www.health.state.mn.us/

Complaint Information for Complaints Related to Health Care

http://www.health.state.mn.us/clearinghouse/complaints.html

 

Mississippi

State Department of Health

http://www.msdh.state.ms.us/

Health Facilities Licensure and Certification (must call to file a complaint)

http://msdh.ms.gov/msdhsite/_static/30,0,83.html

 

Missouri

Department of Health & Senior Services

http://health.mo.gov/

Health Services Regulation – Reporting a Complaint

http://health.mo.gov/safety/healthservregs/complaints.php

 

Montana

Department of Public Health and Human Services

http://dphhs.mt.gov/

Quality Assurance Division - Complaints and Reporting http://dphhs.mt.gov/qad/certificationcomplaintform

 

Nebraska

Department of Health & Human Services

http://dhhs.ne.gov/

Health Care Facilities and Services Complaints

http://dhhs.ne.gov/publichealth/Pages/crlFacComplaints.aspx

 

Nevada

Nevada State Medical Board of Examiners

http://medboard.nv.gov/Patients/File_a_Complaint/ 

Facility complaints

http://dpbh.nv.gov/Reg/HealthFacilities/dta/Complaints/Health_Facilities_-_Complaints/

 

New Hampshire

Department of Health and Human Services

http://www.dhhs.state.nh.us/

Health Facilities Administration - Complaint Against Health Care Facilities

http://www.dhhs.nh.gov/oos/bhfa/complaint.htm  

 

New Jersey

Department of Health

www.nj.gov/health/

File a Facility Complaint

http://web.doh.state.nj.us/fc/search.aspx  

 

New Mexico

Department of Health

http://nmhealth.org/  

Health Facility complaints

http://nmhealth.org/contact/report/

 

New York

State Department of Health

http://www.health.ny.gov/

Complaints about Care

https://www.health.ny.gov/health_care/consumer_information/complaint.htm

 

North Carolina

Department of Health and Human Services

http://www.ncdhhs.gov/

Division of Health Service Regulation – File a Complaint

https://www2.ncdhhs.gov/dhsr/ciu/filecomplaint.html

 

North Dakota

Department of Health

http://www.ndhealth.gov/

Division of Health Facilities – Contact Us (ND has no online information about how to file complaints about facilities)

http://www.ndhealth.gov/HF/contact%20us.htm

 

Ohio

Department of Health

http://www.odh.ohio.gov/

Complaints Health Care Facilities

https://www.odh.ohio.gov/odhprograms/dspc/complnt/complnt1.aspx

 

Oklahoma

State Department of Health

https://www.ok.gov/health/

Medical Facilities Service – Complaints (No information re filing complaints online)

https://www.ok.gov/health/Contact_OSDH.html

 

Oregon

Health Authority – Public Health

http://public.health.oregon.gov/  

How to file a Complaint

http://www.oregon.gov/oha/ph/providerpartnerresources/healthcareprovidersfacilities/healthcarehealthcareregulationqualityimprovement/pages/complaint.aspx

 

Pennsylvania

Department of Health

http://www.health.pa.gov/  

Filing a Facility Complaint with the Pennsylvania Department of Health

http://www.health.pa.gov/facilities/Consumers/Complaints/  

 

Rhode Island

Department of Health

http://www.health.ri.gov/

Complaints

http://www.health.ri.gov/complaints/

 

South Carolina

Department of Health and Environmental Control

http://www.scdhec.gov

How To File A Complaint

http://www.scdhec.gov/Health/FindingQualityHealthcare/FileaComplaint/FileaComplaint-AllOtherHealthcareFacilities/

 

South Dakota

Department of Health

http://doh.sd.gov/  

Filing a Health Facility Complaint

http://doh.sd.gov/providers/licensure/complaints.aspx

 

Tennessee

Department of Health

http://tn.gov/health

Filing a Complaint Against a Tennessee Health Care Facility or Provider

https://www.tn.gov/health/health-professionals/hcf-main/filing-a-complaint.html

 

Texas

Department of State Health Services

http://www.dshs.state.tx.us/

How to File a Complaint – Health Facilities

https://www.dshs.texas.gov/facilities/complaints.aspx

 

Utah

Department of Health

http://health.utah.gov/

Health Facility complaint Forms

http://health.utah.gov/hflcra/forms.php

 

Vermont

Division of Licensing and Protection - Department of Disabilities, Aging & Independent Living

http://www.dlp.vermont.gov/

File a complaint report

http://dlp.vermont.gov/survey-cert-reporting-form

 

Virginia

Department of Health

http://www.vdh.state.va.us/

Complaint Unit

http://www.vdh.virginia.gov/OLC/Complaint/

 

Washington

State Department of Health

http://www.doh.wa.gov/

File a Complaint

http://www.doh.wa.gov/AboutUs/Fileacomplaint  

 

West Virginia

Department of Health and Human Resources

http://www.dhhr.wv.gov/

Office of Health Facility Licensure & Certification – Filing a Complaint

https://ohflac.wvdhhr.org/complaint.html

 

Wisconsin

Department of Health Services

https://www.dhs.wisconsin.gov  

Division of Quality Assurance -Complaints

https://www.dhs.wisconsin.gov/guide/complaints.htm

 

Wyoming

Department of Health

http://www.health.wyo.gov/

Complaints Against Wyoming Healthcare Facilities

https://health.wyo.gov/aging/hls/complaints-against-healthcare-facilities/

 

Last updated 2-8-18