Finding Help
National Health Information Center consumer and health-professional resource Includes many health-related organizations with links and toll-free numbers for help.
Tips to file a complaint against your physician/state medical board, healthcare facility file with your state department of health
Report problems with medication or medical devices to the FDA
For Complaints Regarding MEDICARE
Where to file a complaint with your state authorities against hospitals, nursing homes, healthcare facilities:
Alabama
Department of Public Health http://www.adph.org/
Health Care Facilities – complaint http://www.adph.org/HEALTHCAREFACILITIES/Default.asp?id=689
Alaska
Department of Health and Social Services http://dhss.alaska.gov/
Health Facilities Licensing & Certification – Complaint Intake Form http://dhss.alaska.gov/dhcs/Pages/hflc/Complaint-form.aspx
Arizona
Department of Health Services http://www.azdhs.gov/
Licensing Services Online Complaint Forms https://app.azdhs.gov/ls/online_complaint/onlinecomplaint.aspx
Arkansas
Department of Health http://www.healthy.arkansas.gov/
Health Facility Services – Complaint Form http://www.healthy.arkansas.gov/health-facility-services-complaints
California
Department of Public Health http://www.cdph.ca.gov
Complaints Regarding California Health Care http://hfcis.cdph.ca.gov/longtermcare/consumercomplaint.aspx
Colorado
Department of Public Health & Environment https://www.colorado.gov/cdphe
Health Facilities – File a Complaint https://www.colorado.gov/pacific/cdphe/health-facilities-complaints
Connecticut
Department of Public Health http://www.ct.gov/dph/
Regulation and Licensure – Reporting a Complaint http://www.portal.ct.gov/DPH/Practitioner-Licensing–Investigations/PLIS/Reporting-a-Complaint
Delaware
Health and Human Services – Division of Public Health http://dhss.delaware.gov/dhss/dph/
Office of Health Facilities Licensing and Certification https://dpr.delaware.gov/boards/investigativeunit/filecomplaint/
District of Columbia
Department of Health http://doh.dc.gov/
Complaints https://dcforms.dc.gov/webform/doh-complaint-incident-report-form
Florida
Agency for Health Care Administration http://www.ahca.myflorida.com/
Complaint Administration Unit http://www.ahca.myflorida.com/MCHQ/Field_Ops/CAU.shtml
Georgia
Department of Community Health http://dch.georgia.gov/
Healthcare Facility Regulation/Complaints [NOTE: their online complaint option is not available] https://dch.georgia.gov/healthcare-facility-regulation-0
Hawaii
Department of Health – Office of Health Care Assurance (OHCA) http://health.hawaii.gov/ohca/
File a health care facility complaint http://cca.hawaii.gov/rico/health-care-complaint-form/
Idaho
Department of Health and Welfare http://www.healthandwelfare.idaho.gov/
Licensing & Certification (Consumers’ Page) http://healthandwelfare.idaho.gov/Medical/LicensingCertification/HealthcareComplaints/tabid/3661/Default.aspx
Illinois
Department of Public Health http://dph.illinois.gov/
Health Care Regulation – File a Complaint http://dph.illinois.gov/topics-services/health-care-regulation/complaints
Indiana
State Department of Health http://www.in.gov/isdh/
Reporting a Complaint about a Health Care Facility http://www.in.gov/isdh/21533.htm
Iowa
Health Facilities Division website https://dia-hfd.iowa.gov/DIA_HFD/Home.do
Health Facilities Division – Complaints (go to this general page and click on Complaints in left sidebar) https://dia-hfd.iowa.gov/DIA_HFD/Home.do
Kansas
Department of Health and Environment – Division of health care http://chfs.ky.gov/os/oig/dhcfs.htm
Facility complaint form http://www.kdheks.gov/bhfr/Investigation_Forms_disclaimer_ltcu.htm
Kentucky
Office of Inspector General http://chfs.ky.gov/os/oig/
Division of Health Care – Complaint Information (they don’t make it easy…) http://chfs.ky.gov/os/oig/dhcfscomplaintinfo.htm
Louisiana
Department of Health & Hospitals http://dhh.louisiana.gov/
Health Standards Section – Report Abuse or Neglect http://dhh.louisiana.gov/index.cfm/page/254
Maine
Department of Health and Human Services http://www.maine.gov/dhhs/
Licensing Regulatory Services – Customer Support http://www.maine.gov/dhhs/dlrs/complaint/home.html
Maryland
Department of Health and Mental Hygiene http://dhmh.maryland.gov/
Office of Healthcare Quality – see left bar for link to file complaints http://dhmh.maryland.gov/ohcq/Pages/home.aspx
Massachusetts
Health and Social Services https://www.mass.gov/topics/health-social-services
Complaints Regarding Nursing Homes, Hospitals or Other Health Care Facilities http://www.mass.gov/eohhs/gov/departments/dph/programs/hcq/healthcare-quality/healthcare-facility-complaints/
Michigan
Department of Licensing and Regulatory Affairs (LARA) http://www.michigan.gov/lara/
Bureau of Community and Health Systems – Complaints http://www.michigan.gov/lara/0,4601,7-154-63294_72973—,00.html
Minnesota
Department of Health http://www.health.state.mn.us/
Complaint Information for Complaints Related to Health Care http://www.health.state.mn.us/clearinghouse/complaints.html
Mississippi
State Department of Health http://www.msdh.state.ms.us/
Health Facilities Licensure and Certification (must call to file a complaint) http://msdh.ms.gov/msdhsite/_static/30,0,83.html
Missouri
Department of Health & Senior Services http://health.mo.gov/
Health Services Regulation – Reporting a Complaint http://health.mo.gov/safety/healthservregs/complaints.php
Montana
Department of Public Health and Human Services http://dphhs.mt.gov/
Quality Assurance Division – Complaints and Reporting http://dphhs.mt.gov/qad/certificationcomplaintform
Nebraska
Department of Health & Human Services http://dhhs.ne.gov/
Health Care Facilities and Services Complaints http://dhhs.ne.gov/publichealth/Pages/crlFacComplaints.aspx
Nevada
Nevada State Medical Board of Examiners http://medboard.nv.gov/Patients/File_a_Complaint/
Facility complaints http://dpbh.nv.gov/Reg/HealthFacilities/dta/Complaints/Health_Facilities_-_Complaints/
New Hampshire
Department of Health and Human Services http://www.dhhs.state.nh.us/
Health Facilities Administration – Complaint Against Health Care Facilities http://www.dhhs.nh.gov/oos/bhfa/complaint.htm
New Jersey
Department of Health www.nj.gov/health/
File a Facility Complaint http://web.doh.state.nj.us/fc/search.aspx
New Mexico
Department of Health http://nmhealth.org/
Health Facility complaints http://nmhealth.org/contact/report/
New York
State Department of Health http://www.health.ny.gov/
Complaints about Care https://www.health.ny.gov/health_care/consumer_information/complaint.htm
North Carolina
Department of Health and Human Services http://www.ncdhhs.gov/
Division of Health Service Regulation – File a Complaint https://www2.ncdhhs.gov/dhsr/ciu/filecomplaint.html
North Dakota
Department of Health http://www.ndhealth.gov/
Division of Health Facilities – Contact Us (ND has no online information about how to file complaints about facilities) http://www.ndhealth.gov/HF/contact%20us.htm
Ohio
Department of Health http://www.odh.ohio.gov/
Complaints Health Care Facilities https://www.odh.ohio.gov/odhprograms/dspc/complnt/complnt1.aspx
Oklahoma
State Department of Health https://www.ok.gov/health/
Medical Facilities Service – Complaints (No information re filing complaints online) https://www.ok.gov/health/Contact_OSDH.html
Oregon
Health Authority – Public Health http://public.health.oregon.gov/
How to file a Complaint http://www.oregon.gov/oha/ph/providerpartnerresources/healthcareprovidersfacilities/healthcarehealthcareregulationqualityimprovement/pages/complaint.aspx
Pennsylvania
Department of Health http://www.health.pa.gov/
Filing a Facility Complaint with the Pennsylvania Department of Health http://www.health.pa.gov/facilities/Consumers/Complaints/
Rhode Island
Department of Health http://www.health.ri.gov/
Complaints http://www.health.ri.gov/complaints/
South Carolina
Department of Health and Environmental Control http://www.scdhec.gov
How To File A Complaint http://www.scdhec.gov/Health/FindingQualityHealthcare/FileaComplaint/FileaComplaint-AllOtherHealthcareFacilities/
South Dakota
Department of Health http://doh.sd.gov/
Filing a Health Facility Complaint http://doh.sd.gov/providers/licensure/complaints.aspx
Tennessee
Department of Health http://tn.gov/health
Filing a Complaint Against a Tennessee Health Care Facility or Provider https://www.tn.gov/health/health-professionals/hcf-main/filing-a-complaint.html
Texas
Department of State Health Services http://www.dshs.state.tx.us/
How to File a Complaint – Health Facilities https://www.dshs.texas.gov/facilities/complaints.aspx
Utah
Department of Health http://health.utah.gov/
Health Facility complaint Forms http://health.utah.gov/hflcra/forms.php
Vermont
Division of Licensing and Protection – Department of Disabilities, Aging & Independent Living http://www.dlp.vermont.gov/
File a complaint report http://dlp.vermont.gov/survey-cert-reporting-form
Virginia
Department of Health http://www.vdh.state.va.us/
Complaint Unit http://www.vdh.virginia.gov/OLC/Complaint/
Washington
State Department of Health http://www.doh.wa.gov/
File a Complaint http://www.doh.wa.gov/AboutUs/Fileacomplaint
West Virginia
Department of Health and Human Resources http://www.dhhr.wv.gov/
Office of Health Facility Licensure & Certification – Filing a Complaint https://ohflac.wvdhhr.org/complaint.html
Wisconsin
Department of Health Services https://www.dhs.wisconsin.gov
Division of Quality Assurance -Complaints https://www.dhs.wisconsin.gov/guide/complaints.htm
Wyoming
Department of Health http://www.health.wyo.gov/
Complaints Against Wyoming Healthcare Facilities https://health.wyo.gov/aging/hls/complaints-against-healthcare-facilities/
Last updated 2-8-18